PIP15 Support - Frequently asked Questions (FAQ)

PIP15 Frequently Asked Questions

Manuals, Data Sheets, and Press Releases can be found in the MPL Documentation area of this homepage.

Question #247:

My MPL SBC does not [boot|start] up. What can I do?

Answer:

First of all, what precisely is meant by "does not [boot|start] up"?

Is the system not powering up at all or is there some reaction / output from the BIOS/bootloader, but no operating system is loaded or started?

If it is the former, please do the following:

check the status indicators (LEDs) if any.
press the power button if available.
check the power supply, cabling and fuse.

If it is the latter, please do the following:

try to boot the system from a known good bootable media (CD/DVD, USB, network, ...).
check the integrity and status of the default boot media. Replace the boot media if necessary.
if the software and/or hardware has been changed recently, retract the change(s).
recover the system from a backup.

Please note that the above is just a rough list of things to check and try. Please use the corresponding manual for detailed information and precise instructions for a particular MPL product.

Question #406:

The BIOS update process for your SBC products seems to be floppy based. But I don't have access to a floppy and/or a floppy drive. Is there an alternative way to update the BIOS?

Answer:

For MPL systems with USB boot capability, please follow the steps below:

Create a bootable FreeDOS USB stick (either manually or with a tool like "Rufus").
Verify that the BIOS settings of your MPL SBC are correctly set up for USB booting. Check the corresponding BIOS manual for details.
Verify that the freshly created USB stick boots on your MPL SBC. If it does not, go back to step 1.
Start the MPL provided BIOS Update Image EXE file.
In the program's main dialog, deselect the "Writing on Drive" and select the "File extration" checkbox. Adjust the "File extraction" path to a suitable place on your local hard drive.
Copy all the extracted files onto the previously created USB stick. Make sure NOT to overwrite the existing "KERNEL.SYS" file on the USB stick!
Boot your MPL SBC from the USB stick and follow the instructions on the screen.

Question #318:	How many PC/104-Plus cards can I use on this PIP SBC?
Answer:	Without using one of the PIPPCI Extensions, up to four bus master capable PC/104-Plus slots can be used.

Question #272:	What is delivered with the PIP?
Answer:	There are several differently equipped base versions available. Additionally, you can choose the amount of DRAM, the type of mass storage (Hard / Flash disk) etc. according to your requirements. Please see the "PIP Options" entry in our Homepage for further information or contact one of our distributors for assitance.